Wehco Video

Have used Resort for at least 20 years for my Internet service because they offer the only high speed option in my area. They are pricey. I pay $89 month for mid-level service. I was down over three days just last month, but did not get any credits. Upper tier techs provide excellent service, once you get transferred. If there was another high speed affordable option, I’d definitely give it a try. An update: Called for service. They scheduled me in an 8-10 spot. They didn't show; they didn't call. Upon calling the office I was told time of arrival would be after 1:00. Epic Fail! It's a good thing Entergy is a stand-up company for service or my tree would still be standing.

This is literally one of the worst internet service providers I have ever had. I can say I have not had any experiences with rude customer service staff, but the speed is almost always trash. I have the most expensive “extreme” package, yet I am constantly experiencing outages and slow speeds and every single time I call customer service and have a tech sent to my home, they tell me every time that they don’t see any issues. When my promotional package was ending this year, I received a letter in the mail to renew at a $20 higher price, only to log into my account and discover they actually automatically increased my account by $60 per month. Where’s the benefit for returning customers if the prices are only going to go up while the service isn’t improving? You’re better off going elsewhere. I know I am certainly not renewing my plan with them.